Right of withdrawal
(Consumer is any natural person who enters into a transaction for a purpose that can be attributed neither commercial nor their independent vocational activity)
You may cancel your contract within 14 days without giving reasons in writing (eg letter, fax, email) or – revoked by returning the item – if the goods before the deadline expires. The period begins upon receipt of this notification in writing, but not before receipt of the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 Abs . 1 and 2 draft Law and our obligations according to § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or thing.
The revocation must be sent to:
Frank Hylewicz, Siemens Strasse 13-15, D 47608 Geldern
Fax: +49 2831 9102199
In case of an effective withdrawal, the mutually received benefits and any benefits (eg interest) surrendered. Can you give us the performance received and benefits (eg benefits) do not or partially refund or only in deteriorated condition or issue, you will be obliged to pay compensation.
For the deterioration and derived benefits, you must pay compensation only if the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By “testing the properties and functioning” refers to the testing and evaluation of the respective goods, as it is possible and common in a shop.
Transportable items are to be returned at our risk.
You have to bear the cost of return if the delivered goods ordered and if the price returned the case of an amount not exceeding 40 euros or if you are at a higher price the thing at the time of the revocation yet the return or a having given part payment. Otherwise the return is free for you.
Not parcel things do you pick.
Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for us with their reception.
Exclusion of the right of withdrawal
The right does not apply to contracts for the supply of goods that are produced according to customer specifications or clearly tailored to personal needs or which, due to their nature can not be returned or can spoil quickly or whose expiration date has passed, the delivery of audio – or video recordings or software if the delivered data carriers have been unsealed by you, or the supply of newspapers, periodicals and magazines, except that you have submitted your contract phone.
End of withdrawal
Please send, if possible, not free but not the goods back to us as a prepaid package. We will gladly refund you also advance the postage costs if we have to bear the costs of return. Please avoid damage and contamination of the product. Send the goods if possible, return in original packaging with all accessories and with all packaging components to us. As far as you no longer have the original packaging, please take care to avoid damage in suitable packaging.
The above procedures are not a prerequisite for the effective exercise of the cancellation.